There are a lot of different factors involved in garment industry or business. Hence, below are most of the frequently asked questions for you to understand and still if any additional help require then please contact us.

Can I View the Status of My Order?

Yes, just log into My Account. From your “My Account” Dashboard you have the ability to view your recent account activity, view all account options, and update your account information.

How Can I Make an Exchange?

If you wish to make an exchange, please use the prepaid shipping label to return the unwanted items along with the completed return form that will be included in your shipment. Alternative is not liable for exchanges or returns sent without a return form enclosed.

Please make a note of the tracking number from your shipping label and keep it for your records. We are not liable for returned packages without the tracking number should the shipment get lost in transit.

EXCHANGES: The original discount or promotional code only applies to items where the same style originally purchased is being exchanged for a different color or size. If you choose to exchange the item for a different style, the discount from the original style purchased cannot be transferred to the new style.

Do You Ship Internationally?

Generally, we don’t but on request we can do that but shipping charges will be applicable additionally based on country and location.

What Payment Types Do You Accept?

We accept payments via Secure Payment gateway CC Avenues through your All types of Cards, Direct Bank Transfer and PayTM.

Do You Have Retail Stores?

Yes, for additional information about our locations including maps, addresses, and hours of operation please visit our Contact page for additional information.